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Requests, Complaints, and Claims (PQR)
Regulatory Framework
Requests, Complaints, and Claims (PQR) will be handled in accordance with applicable legal provisions.
To view the regulations related to the ACODECO Procedures and Complaints, you can view them here:
[ACODECO Procedures and Complaints]
[ACODECO Procedures and Complaints]
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Contact us to submit requests, complaints, and/or claims
We will respond to your inquiries within a maximum of 5 days, in accordance with our procedures.
Our Hours of Operation: Monday through Friday from 8:00 a.m. - 6:00 p.m.